Official Documents

Privacy Policy 1988club – Member Personal Data Protection

At 1988club, your privacy is more than a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

Last Updated: 1 January 2026

1988club is fully committed to protecting the privacy and security of every member's personal data. This Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry standards. By using our platform, you agree to the data collection and usage practices described in this document.

01

Privacy Policy Introduction and Scope

This Privacy Policy is issued by 1988club ("we", "Platform", or "1988club") and applies to all individuals who access or use our platform's services, including the website, mobile app, and any other digital channels operated by us.

We understand that your personal information is a trust you place in us. We take this responsibility seriously and ensure every data-handling decision is made with your interests and privacy rights as a member in mind.

This Policy explains:

  • The types of personal data we collect and how it is collected.
  • The purpose and legal basis for processing your data.
  • Parties that may share data with us under limited circumstances.
  • The security measures we use to protect your data.
  • Your rights regarding the personal data we hold about you.

This Policy should be read together with Terms and Conditions 1988club, which forms the entire agreement between you and our platform.

02

Types of Personal Data We Collect

We collect various categories of personal data depending on how you interact with our platform. Below is an overview of the data we collect:

Data Category Example Information Collection Method
Identity Information Full name, date of birth, identification card number, gender Account registration, KYC process
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Information Bank account number, transaction history, deposits and withdrawals Payment processing, AML compliance
Usage Data Game history, betting preferences, session duration, favourite games Automated systems, platform logs
Technical Data IP address, device type, operating system, browser, cookie data Automated systems, cookies, analytics
Communication Data Correspondence with customer support, feedback, complaints Direct communication with our team

We never collect sensitive data such as your medical information, religious beliefs, or political views. If you believe we have collected such data without your consent, please contact us immediately.

03

How We Use Your Personal Data

The personal data we collect is used solely for lawful and transparent purposes. The following are the primary purposes for which your data is used:

  • Account management: Creating, verifying, and maintaining your member account, including registration processing and identity verification (KYC).
  • Service delivery: Enabling you to access all games, wagering features, and platform services on 1988club that you have subscribed to.
  • Financial transaction processing: Processing deposits, withdrawals, and all other financial transactions securely and accurately using DuitNow and FPX payment methods.
  • Legal compliance: Fulfilling legal obligations under PDPA 2010, anti-money laundering (AML) policies, and applicable KYC requirements.
  • Platform security: Detecting, investigating, and preventing fraudulent activity, account misuse, or security threats.
  • Service communications: Sending account-related notifications, terms updates, security alerts, and other important information.
  • Platform improvements: Analysing aggregated usage patterns to improve user experience, platform performance, and game offerings.
  • Promotions and bonuses: Tailoring promotional offers and bonuses based on your preferences and gaming activity, provided you have not opted out of marketing communications.
  • Customer support: Addressing enquiries, complaints, and support requests you submit to our support team.

We will only use your data for purposes not listed above if you have given your explicit consent, or if there is a legal requirement that permits such processing.

04

Information Sharing with Third Parties

1988club does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:

  • Payment service providers: Transaction information is shared with authorised payment processors to enable deposits and withdrawals to be processed securely.
  • Game software providers: Minimum game data required is shared with game content providers to ensure game integrity and functionality.
  • Regulatory authority: We will disclose the required information to the relevant authorities when mandated by law, court order, or valid legal process.
  • Technical business partners: Cloud infrastructure providers, cybersecurity services, and analytics providers bound by strict data protection agreements.

All third parties we work with are required to meet security and data confidentiality standards equal to or exceeding those we apply ourselves. We do not permit them to use your data for any purpose other than what has been mutually agreed upon.

Any cross-border data transfers are carried out with adequate safeguards in place, including data processing agreements that comply with applicable international standards.

05

Data Protection Security Measures

We continuously invest in robust security infrastructure to ensure your personal data is protected at all times. The key security measures we employ include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by the highest industry-standard encryption.
  • Static data encryption: Sensitive data stored in our databases is also encrypted using strong encryption algorithms.
  • Layered access control: Only authorized personnel may access members' personal data, and every access is logged for audit purposes.
  • Real-time threat monitoring: Security monitoring systems operate 24/7 to detect and respond to any threats or suspicious activity.
  • Regular penetration testing: Independent security audits are conducted periodically to identify and address any system vulnerabilities.
  • Two-factor authentication (2FA): Additional security layers are available for all member accounts to prevent unauthorised access.

While we take all reasonable measures, no digital security system can be guaranteed to be one hundred percent secure against threats. We therefore encourage you to play an active role in keeping your account safe by using a strong password and not sharing your login credentials.

06

Cookies, Tracking Technologies & Analytics

The 1988club platform uses cookies and similar tracking technologies to enhance the user experience and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.

We use the following categories of cookies:

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance cookies: Collecting information on how you use the platform to help us improve performance and usability.
  • Functionality cookies: Remembering your preferences such as language, display settings, and other choices to enhance your experience.
  • Analytics cookies: Used to analyze traffic patterns and aggregate usage for the purpose of continuous platform improvement.

You can manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. For detailed information on the cookies we use, please refer to the cookie settings within the platform.

07

Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections to inaccurate or outdated data through your profile settings or by contacting our support team.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our systems.

Right to Object

You have the right to object to the processing of your data for direct marketing or profiling purposes.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances provided by law.

To exercise any of the above rights, please contact the 1988club support team via live chat on the platform. We will process your request within 30 business days of receipt. In complex cases, this period may be extended to 60 days, with notification provided to you.

Some of the above rights may be limited in certain circumstances, such as when data processing is required to comply with a legal obligation or to protect the public interest. We will notify you if your request cannot be fully fulfilled, along with the relevant reasons.

08

Data Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by law. Our data retention guidelines are as follows:

  • Active account data: Retained for the duration your account remains active and for a specified period after account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with applicable financial and anti-money laundering legal requirements.
  • Support communication logs: Retained for 3 years for reference and service improvement purposes.
  • Technical data and system logs: Retained for 12 months for security and technical troubleshooting purposes.
  • Marketing data: Retained until you withdraw your consent to receive marketing communications.

Once the relevant retention period has expired, your data will be securely deleted or anonymised in accordance with established procedures. Anonymised data can no longer be linked to you and may be used for analytical purposes without time restriction.

09

Changes to This Privacy Policy

1988club reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. All changes take effect immediately upon publication on our website.

If there are material changes that affect how we use your personal data, we will provide clear notice through:

  • In-platform notification upon your next login.
  • A "Last Updated" link indicating the date this Privacy Policy was most recently revised.
  • An email will be sent to your registered address for changes deemed material.

We encourage you to review this Privacy Policy periodically. Continued use of the 1988club platform after any changes take effect constitutes your acceptance of the updated policy.

10

How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how 1988club handles your personal data, or if you wish to exercise any of your privacy rights, please contact us via:

  • Live Chat: The fastest method — available within the platform 24 hours a day, 7 days a week.
  • Support email: [email protected] – we aim to respond within 48 business hours.
  • FAQ Section: Visit the page FAQ us for answers to frequently asked questions about privacy and data security.

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.

Our data protection team is always ready to answer any questions you have. The security and privacy of your information is our priority – do not hesitate to reach out to us.

Why Your Data Is Safe with 1988club

We don't just comply with the law – we go further to ensure your privacy is protected at every level.

Highest-Level Encryption

All data transmitted through the 1988club platform is protected by 256-bit SSL encryption – the same security standard used by world-class financial institutions.

Secure KYC Process

Your identity verification is processed through an integrated and secure KYC system. Submitted documents are stored with full encryption and accessible only by authorised personnel.

24/7 Threat Monitoring

Our cybersecurity team monitors the platform around the clock to detect any suspicious activity. Threats are addressed immediately before they can impact your data.

Malaysia PDPA Compliance

Our privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are fully protected under local legislation.

No Data Sales

We do not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is only used for the purposes you agreed to at registration.

Full Control in Your Hands

Through your account settings, you can easily and quickly manage your privacy preferences, communication settings, and request any changes to the data we hold about you.

Your Privacy is Protected – Join Us with Confidence

Your data is protected, your identity is secure. Register a 1988club account today and enjoy a truly safe online entertainment experience with full privacy and security.

Bahasa Melayu